Issue You don't have access to manage apps Permission from your IT administrator may be required to enable apps management. Solution 1. Close the Creative Cloud Desktop app. 2. Go to the following location on your computer and delete the ServiceConfig.xml file. macOS: /Library/Application Support/Adobe/OOBE/Configs/ Windows: C:\Program Files (x86)\Common Files\Adobe\OOBE\Configs\ 3. Restart the ..